Hello and thankyou for visiting

We Are Located At:

Shop 169 Forest Hill Shopping Centre
270 Canterbury Road, Forest Hill 
Victoria, Australia 3131. 

Phone 1300 363 319 (local call) during business hours. 

Our Business Hours: 

Mon to Wednesday 9am to 5.30pm 
Thursday/Friday 9am to 9pm
Saturday 9am to 5pm  
Sunday 10am to 5pm

SECURITY AND SAFE SHOPPING

We have ensured that this site is protected via Full HTTPS/SSL support - Password-protected SSL secured admin panel. Your details are not devulged to a third party and or used for any marketing campaign. You can safely shop with your credit card on this site or if you prefer you are welcome to place an order and pay over the phone or direct deposit into our account.  Please note that we will never email you asking for password access.

PAYMENT NOTICE

Please be aware that we have the right to cancel any order that has not been paid for within 7 days of placing the order, unless otherwise agreed upon by both the customer and MyToyworld prior to the 7 days being up. Please contact us during business hours on 1300 363 319 or by email if you have need to arrange a delay of payment.

SHIPPING INFORMATION

$7.95

FLAT RATE POSTAGE WITHIN AUSTRALIA ONLY

We have ensured that our prices are kept to a minimum as well as keeping or shipping costs to a minimum. All products are posted via Australia Post with Recipted Delivery, or for large, bulky items deliveries are made through Couriers. In all cases we require an adult signature on delivery. If no one is available at home a card will be left and the parcel can be collected form the nearest collection centre.

We endeavour to process and ship your goods to you as soon as possible, however if a product is out of stock or delayed for any reason shipping times may vary, in this case you will be contacted. If an item is no longer available it will promptly be removed from the site with our apologies and any customers who have ordered the item will be notified.                               

All prices and information included in this site may be subject to change at any time.

Most* products can be returned with in 30 days of purhcase however the freight cost will be met by the purchaser.  All returns will recieve a full refund as long as it is with 30 days of purchase. We will refund the full amount of the product however freight charges will not be refunded.   

*Exclusion - No returns will be accepted for any product that has been removed from packaging or any other damage which will result in the product not being in a suitable condition for re sale unless faulty. If you are unsure regarding this, please contact us at Toyworld Forest Hill 1300 363 319 during normal business hours.

Faulty Items- Any items that are faulty can be returned at the cost of mytoyworld.com.au. You must call us on 1300 363 319 to obtain authorisation before returning and must be done within normal manufacturers warranty period. Please be aware that there is a difference from wear and tear to faulty and each will be assesed when returned.

FLAT RATE POSTAGE WITHIN AUSTRALIA

$7.95

 UNFORTUNATELY WE DO NOT SHIP OUTSIDE AUSTRALIA